At ImageFIRST, we like to stand out from the crowd, not blend in. While many medical linen suppliers may consider themselves vendors with delivery drivers, we do not see ourselves that way.
ImageFIRST BLOG - New England - CT
If you’re in the healthcare industry, you know how rapidly it can change. Medical professionals are constantly seeking new and innovative ways to make their facilities more productive in order to accomplish the ultimate goal of caring for their patients. Now more than ever, the industry is placing utmost importance on the patient experience.
When you are working with an ImageFIRST Customer Advocate, you are receiving more than just medical linen services in the Boston, MA, area. Our Customer Advocates not only deliver clean linen on time but also stock the shelves and help manage their client’s linen inventory on a routine basis.
Client’s view our Customer Advocates as being their partner, and an extension of the facility’s team, instead of simply just a vendor or a delivery driver. Here are just a few examples of how our Customer Advocates go above and beyond being just delivery drivers:
What feeling do you get when you wake up to go to work?
- Butterflies in my stomach (due to excitement and joy)
- Moths in my cereal (the opposite of stomach butterflies)
- Meh (I am indifferent)
If you answered anything other than “A,” it might be time to reevaluate things at work. Life is too short to do anything other than what you love - we would know! Here at ImageFIRST Connecticut, we take pride in being somewhere that people look forward to going every day. We always put our associates first, and our team continuously strives to be a remarkable place to work.
Clear your calendar: It’s almost time for the Medical Group Management Association’s long-awaited annual MGMA Conference in sunny San Francisco!
If you are a member of the medical community and don’t have plans on October 30th, please lend us your attention for a few moments. You may be surprised about the diverse selection of information and entertainment available at this year’s big event…
ImageFIRST strives to be the best-in-class provider of laundry and linen services for healthcare facilities around Boston, MA, and throughout New England. We put the patient first. Your patients’ satisfaction is paramount, which is why we offer clean, comfortable linens at an affordable price for all. We emphasize infection prevention by utilizing a Triple BioShield Protection system that kills 99.999% of pathogens to assure you everything is safe to wear.
During the past several years, the healthcare industry has met quite a few challenges. And among them are three dominating issues, which lie at the forefront of the minds of health system and medical facility leaders all over the United States. Of course, medical offices across Connecticut and New England are no exception. Those issues are:
- Enhancing the patient experience
- Infection prevention and safety
- Cost management
Here at ImageFIRST, we believe in more. We are more than a healthcare laundry specialist. Our Customer Advocates are more than just delivery people. And our customers are more than just people. We believe that the connections we have should be relationships, and the service we provide should be personalized. Nowhere has that been illustrated more clearly than it was recently in the DiJulius Group’s blog feature about us.
At ImageFIRST Connecticut, we like to describe ourselves as remarkable. But, we know that saying you are remarkable is one thing, and being remarkable is another.
So, what do we do that makes us so extraordinary and amazing?
Well, as many of our clients tell us time and time again, we go above and beyond, no matter what.
Being that all of our clients are in the healthcare industry, we understand the challenges they face such as infection prevention and patient satisfaction! That’s why we are more than a vendor; we are a partner to help them succeed.